Question 1

How can I place an order?

Accepted Answer

Orders can be placed via the following methods:
·         Online via the Blackbeard’s website
·         By Email
·         By Call
·         By Whatsapp
We make every effort to ensure prompt delivery of your order. Orders placed online for delivery before 2:00 PM will be delivered on the same day. 
Should you require even faster delivery, please don't hesitate to reach out to us. Our dedicated representatives will do their best to assist you. We understand the importance of knowing when your order will arrive and are here to help.

Question 2

How do I know that my order was received?

Accepted Answer

When you place an order online, you'll promptly receive an email acknowledging your order and providing an order confirmation number. Your order is securely transmitted to our servers and is processed by our dedicated sales associates during regular business hours (Monday through Saturday, 10:00 AM to 4:00 PM.)
Our store staff will then confirm your order telephonically and send the payment link.
If, for any reason, you do not receive this confirmation email, it's possible that your order hasn't been received and processed correctly. In this rare circumstance, please don't hesitate to contact us via email at delivery@cdg.ky or by phone at +1 345 516 3003.

Question 3

What are your delivery hours?

Accepted Answer

Delivery occurs 10:00 AM – 04:00 PM daily.  (Excluding Sundays and Public Holidays)

Question 4

Where do you deliver to?

Accepted Answer

We offer delivery to all locations within Grand Cayman.

Question 5

Can I request same-day delivery?

Accepted Answer

We offer same day delivery for orders placed before 2:00 PM, otherwise delivery will occur on the next working day.

Question 6

What are the delivery charges?

Accepted Answer

Orders must be greater than $50 to be eligible for free delivery.
Spend $50+ Free to West Bay -George Town - $0.00
Spend $100+ Free to East End - $0.00
Pick up @ Eastern Avenue - $0.00 Opposite Kirk Market
Pick up @ Camana Bay – Blackbeard’s next to Fosters Supermarket, Camana Bay, Cayman Islands.

Question 7

Are there any ongoing discounts or promotions?

Accepted Answer

All discounts and promotions can be found on our website.  Promo codes can be entered when placing your order.
Polyn points are also available with delivery.

Question 8

What is your policy on returns or exchanges for liquor products?

Accepted Answer

Our aim is to ensure the complete satisfaction of all our customers with their orders. If you find the need to initiate a return for any item, kindly get in touch with the store from which you made the purchase.

Question 9

Is there an age requirement for online liquor orders?

Accepted Answer

Blackbeard’s upholds responsible alcohol consumption practices.  Access to this website is restricted to individuals aged 18 years or older. Blackbeard’s strictly enforces an ID verification policy for all deliveries and in-store pickups. Deliveries will not be made to individuals under 18 years of age.

Question 10

What payment methods do you accept?

Accepted Answer

A payment portal link will be sent after the order verification is done.

Question 11

Can I track my delivery status?

Accepted Answer

Delivery status will be provided with order confirmation.

516-3003

PRICES IN KYD

SAME-DAY DELIVERY ON ORDERS PLACED BEFORE 2PM, MON-SAT!

Frequently asked delivery questions?